Treatment Center FAQ
During your initial appointment, our staff will meet with you to ensure that you are eligible and appropriate for outpatient methadone treatment. If you meet our established eligibility requirements, you will be asked to complete a number of different forms to tell us about yourself, your substance abuse history, and your needs. We will be happy to help you complete those forms if you need assistance. You will also be asked to provide a urine sample and will meet with a member of our nursing staff for medical evaluation including blood pressure, temperature, respiration and other vital signs. Finally, you will see our Medical Director or one or our physicians for a private interview and evaluation prior to receiving your first dose of methadone.
If we determine that you are not appropriate for our program and services, we will refer you to another provider who can best serve your needs. We will gladly assist you with that referral at “no cost” to you.
At no time during the screening or admission process will we not lecture, criticize, embarrass or humiliate you. We will treat you in the same manner we would like to be treated – with dignity, respect, courtesy and professionalism at all times.
Methadone clinics operating in Arkansas are some of the most highly regulated practices in the medical industry. Prior to seeing its first patient, operating permits and licenses must be obtained from:
- State of Arkansas Department of Human Services [Division of Provider Services and Quality Assurance];
- State of Arkansas Board of Pharmacy;
- U.S. Substance Abuse and Mental Health Services Administration/Center for Substance Abuse Treatment (SAMHSA/CSAT); and
- U.S. Drug Enforcement Administration. (DEA)
With the exception of SAMHSA/CSAT, the other agencies listed above conduct periodic audits and inspections of licensed programs. This helps guarantee that methadone programs are operating in accordance with “best and better” clinical and administrative standards of care at all times and are operating in compliance with all regulatory requirements.
Additionally, all opioid treatment programs are required by the federal government to be nationally accredited by one of three private accrediting bodies – just like hospitals and other medical facilities. The accreditation process is comprehensive and thorough, and provides an additional measure of assurance to patients and their family members that the clinic is operating in strict conformance with a set of standards established by the industry.
Our programs are nationally accredited by CARF International in Tucson, Arizona for three years–the longest accreditation award currently offered by CARF. We work diligently to maintain our national accreditation and, to comply with all regulatory requirements.
Methadone hydrochloride is generally taken once a day and suppresses withdrawal symptoms for 24 to 48 hours. It should be noted that methadone is only effective in the treatment of addiction to opioid drugs, and it is not an effective treatment for other drugs of abuse such as marijuana, methamphetamine, cocaine, etc. Methadone reduces the cravings and blocks the high of opiate drugs, but it does not provide a euphoric rush. Many patients on methadone report feeling “more normal” and are better able to focus on their families and jobs and living productive lives.
Methadone is widely prescribed in conjunction with individual and group counseling, case management and other supportive services to treat persons who are addicted to heroin and prescription medications such as Oxycodone, Oxycontin, Hydrocodone, etc. First used in the 1960s for the treatment of opiate dependence, methadone is widely prescribed in the United States as part of a comprehensive treatment program. We dispense methadone in a cherry flavored liquid form.
When prescribed by a physician in the appropriate dosage, methadone is very safe, highly effective and has an excellent record of helping people overcome opiate addiction. Methadone has been well researched and treatment programs such as ours are strictly regulated and frequently inspected by regulatory surveyors and accreditation surveyors.
Prescribing methadone is similar in medical practice to prescribing insulin treatment for persons with diabetes, or blood pressure medications to bring blood pressure into normal limits. Opiate drugs release dopamine and diminish the production of endorphins, the body’s natural painkiller. The dopamine release results in subsequent cravings as the body literally “cries out” for an opiate to continuously occupy the opioid receptor in the brain. In the simplest of terms, methadone occupies the opiate receptor sites in the brain and, reduces the cravings and other effects of opiate drugs. Persons on methadone consistently report that they do not experience the extreme highs and lows frequently associated with opiate use and, no longer suffer from the compulsive and disruptive behavioral tendencies associated with addiction. These positive changes in addiction physiology allow our patients to initiate the treatment, recovery, and restoration process.
Methadone is not a cure for opiate addiction. It is, however, an effective pharmacological tool that works by reducing or eliminating “cravings” for opiates, blocking the euphoric effects of other opiate drugs, suppressing the symptoms of opiate withdrawal, reducing illicit opiate use, and helping patients focus on establishing and maintaining a drug-free lifestyle. Methadone is most effective when prescribed by a competent medical authority as part of a comprehensive program of counseling and other supportive services.
As compared to the cost of an illicit drug “habit,” treatment is very cost effective. We offer all services – medication, counseling, medical services, case management, etc. – for a single daily, weekly or monthly charge. We offer discounts for patients who choose to pay for treatment services in advance and, a significant discount to legally married couples who enter treatment together. Please contact us for more information about our current fee schedule and charges.
In our experience, many people who suffer from opioid addiction are often reluctant to seek treatment because they fear they cannot afford it. Finances should never be a barrier to getting help.
We are also happy to announce that we currently have federal funding in the form of treatment “scholarships” to pay for the treatment services we provide. The qualification process is quick, easy and there is no repayment required. If you or someone you know needs treatment but cannot afford it, please call us. We would be happy to explain how quick and easy it is to qualify for the federal government’s treatment scholarships.
We do not currently accept private insurance but will gladly provide receipts for services to assist patients in seeking reimbursement directly from their private insurance companies and carriers.
We do not currently accept credit or debit cards and, do not extend credit for services rendered. Payment for services is required in advance.
There are many variables that determine the best course of clinical care. Methadone treatment is highly individualized and no one can accurately predict in advance how long any person will need treatment. In some cases, patients may be able to benefit from treatment of short-term duration; in other cases, patients may need to be involved in methadone treatment for relatively long periods of time. Our clinic staff works with each patient to develop treatment protocols that are based on individualized needs and assessments and represent the best opportunity for a positive clinical outcome in the minimal amount of time.
Persons receiving substance abuse treatment services are protected by both federal and state confidentiality laws. With some limited exceptions allowed by law, the staff will not release any information about you or your treatment without your prior, written consent and, will not say or do anything that would confirm the identity of any person receiving services at the clinic. However, you may choose to involve family members or “significant others” in your treatment and authorize the staff to release information about your treatment to them. Confidentiality laws and regulations can be confusing but we are happy to explain them to you as part of our “fully informed” approach to treatment.